Warranty & Service

Your Tektōra watch is covered by a 12-month international warranty against manufacturing defects in materials and workmanship, effective from the date of delivery.

What Is Covered:

  • Movement defects

  • Dial and hands defects

  • Crown and crystal defects (excluding scratches)

What Is Not Covered:

  • Normal wear and tear (including scratches on the case, crystal, or strap)

  • Damage caused by misuse, drops, hits, or neglect

  • Water damage resulting from failure to maintain the crown properly

  • Damage caused by unauthorized repairs or modifications

  • Loss or theft

  • Strap or bracelet wear

How to Make a Warranty Claim:

  1. Contact us at sales@tektora-watches.com with your order number and a description of the issue

  2. Include photos of the defect if possible

  3. We will provide you with return instructions

  4. If the claim is valid, we will repair or replace the watch (or refund you) at our discretion

Service Information:
Your Tektōra watch is powered by the Miyota 90S5 automatic movement. For routine servicing, we recommend having your watch serviced every 3-5 years by a qualified watchmaker. For service inquiries, please contact us at sales@tektora-watches.com.